US 12,332,638 B2
Virtual assistant factory computing platform
ChellaPrabhu Andrew Mariadoss, Irvine, CA (US)
Assigned to Bank of America Corporation, Charlotte, NC (US)
Filed by Bank of America Corporation, Charlotte, NC (US)
Filed on Sep. 28, 2023, as Appl. No. 18/374,057.
Application 18/374,057 is a continuation of application No. 17/394,528, filed on Aug. 5, 2021, granted, now 11,809,171.
Prior Publication US 2024/0019856 A1, Jan. 18, 2024
This patent is subject to a terminal disclaimer.
Int. Cl. G05B 19/418 (2006.01)
CPC G05B 19/41865 (2013.01) [G05B 2219/40131 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A virtual assistant factory platform, comprising:
at least one first processor; and
first memory storing computer-readable instructions that, when executed by the at least one first processor, cause the virtual assistant factory platform to:
determine, based on a received action request and information associated with the action request, a complexity of the action request that identifies a level of support required to be provided by a virtual assistant in performance of the action request and a level of required coordination between a plurality of computing systems to autonomously perform a desired action;
instantiate the virtual assistant of a type capable of performing functionality corresponding to the complexity of the action request;
initiate, based on an analysis of user interaction with the virtual assistant, actions with one or more computing systems of the plurality of computing systems; and
deactivate, based on completion of the action request, the virtual assistant.