US 12,009,966 B2
Modem reset package with self-healing
Harshita Gangwar, Bangalore (IN); and Harish Shankarachari, Bengaluru (IN)
Assigned to ARRIS ENTERPRISES LLC, Horsham, PA (US)
Filed by ARRIS Enterprises LLC, Suwanee, GA (US)
Filed on Jul. 1, 2021, as Appl. No. 17/365,241.
Claims priority of provisional application 63/065,224, filed on Aug. 13, 2020.
Prior Publication US 2022/0052903 A1, Feb. 17, 2022
Int. Cl. H04L 41/0631 (2022.01); H04L 41/0659 (2022.01); H04L 43/0829 (2022.01); H04L 43/16 (2022.01); H04L 12/28 (2006.01)
CPC H04L 41/0631 (2013.01) [H04L 41/0661 (2023.05); H04L 43/0829 (2013.01); H04L 43/16 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A cable modem for use in a multiple service operator (MSO) network, comprising:
a memory storing one or more computer-readable instructions;
a processor configured to execute the one or more computer-readable instructions to perform one or more operations, the one or more operations comprising:
performing a reset, wherein the reset causes an initialization, a reinitialization or both of the cable modem;
after the reset, performing a scan of a downstream channel, an upstream channel or both, wherein the downstream channel and the upstream channel are communicatively coupled to an MSO in the MSO network, wherein the scan indicates one or more issues associated with the downstream channel, the upstream channel, or both that caused the reset;
determining that an issue of the one or more issues caused the reset based, at least in part, on the scan; and
in response to the determination that the issue caused the reset:
determining one or more reset codes associated with the reset based, at least in part, on the scan, wherein the one or more reset codes are indicative of the issue associated with the downstream channel, the upstream channel or both;
determining that the cable modem is operational such that a connection or communication link with the MSO is established; and
reporting the one or more reset codes to the MSO.