US 12,328,645 B2
Method, apparatus, and computer program product for organizational telemetry discovery within a group based communication system
Jaime DeLanghe, Brooklyn, NY (US); Andrew Schmidt, San Francisco, CA (US); Joseph Delgado, New York, NY (US); Jonathan Katzur, San Francisco, CA (US); Japinder Singh, New York, NY (US); Joshua Wills, San Francisco, CA (US); Simon Favreau-Lessard, New York, NY (US); Noah Weiss, Austin, TX (US); and Luis Tandalla, Jersey City, NJ (US)
Assigned to Salesforce, Inc., San Francisco, CA (US)
Filed by Slack Technologies, LLC, San Francisco, CA (US)
Filed on Jan. 31, 2022, as Appl. No. 17/589,865.
Application 17/589,865 is a continuation of application No. 16/526,666, filed on Jul. 30, 2019, granted, now 11,252,537.
Claims priority of provisional application 62/712,047, filed on Jul. 30, 2018.
Prior Publication US 2022/0408225 A1, Dec. 22, 2022
Int. Cl. H04W 4/08 (2009.01); H04L 41/22 (2022.01); H04L 67/12 (2022.01); H04W 8/00 (2009.01)
CPC H04W 4/08 (2013.01) [H04L 41/22 (2013.01); H04L 67/12 (2013.01); H04W 8/005 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A method comprising:
receiving, from clients associated with user accounts of a communication platform, interaction data indicating interactions of the user accounts with the communication platform;
identifying, based at least in part on the interaction data, a first level of interaction with a first object associated with the communication platform and a second level of interaction with a second object associated with the communication platform;
determining a ranking of the first object and the second object based at least in part on the first level of interaction and the second level of interaction, wherein the first object is a first message or a first document posted within a first channel of the communication platform and the second object is a second message or a second document posted within the first channel or a second channel, different than the first channel, of the communication platform, wherein the first channel resides in a first section of the communication platform that is accessible only to a first subset of the user accounts and the second channel resides in a second section of the communication platform, different than the first section, that is accessible only to a second subset of the user accounts that is different than the first subset;
determining that the first level of interaction is a first extent in which a first set of the user accounts posted a first reply or a first reaction in association with the first message or the first document;
determining that the second level of interaction is a second extent in which a second set of the user accounts posted a second reply or a second reaction in association with the second message or the second document;
generating an interface associated with the interactions, wherein the interface comprises an indicator associated with at least one of the first object or the second object based at least in part on the ranking; and
transmitting the interface for rendering on a display of a client associated with a user account of the user accounts.