US 12,328,376 B2
Techniques for cross-platform communication process flow object posting
Aaron Popelka, San Francisco, CA (US); William Robert Jennings, II, Indianapolis, IN (US); Andrew Short, Indianapolis, IN (US); and Pranavkumar Janakbhai Parekh, Bothell, WA (US)
Assigned to Salesforce, Inc., San Francisco, CA (US)
Filed by Salesforce, Inc., San Francisco, CA (US)
Filed on Feb. 15, 2024, as Appl. No. 18/442,901.
Application 18/442,901 is a continuation of application No. 17/584,985, filed on Jan. 26, 2022, granted, now 11,943,321.
Application 17/584,985 is a continuation in part of application No. 17/478,130, filed on Sep. 17, 2021, granted, now 11,757,824, issued on Sep. 12, 2023.
Prior Publication US 2024/0251026 A1, Jul. 25, 2024
This patent is subject to a terminal disclaimer.
Int. Cl. H04L 67/63 (2022.01); H04L 51/56 (2022.01)
CPC H04L 67/63 (2022.05) [H04L 51/56 (2022.05)] 20 Claims
OG exemplary drawing
 
1. A method for data processing, comprising:
detecting, via a user interface, a user action corresponding to a communication process flow object associated with a communication process flow that controls electronic communications between an organization and a set of users corresponding to the organization;
generating, based at least in part on detecting the user action, a data object and that includes metadata associated with the communication process flow object; and
transmitting, from a communication process flow management service and to a communication platform, a request that includes the data object and a channel identifier associated with a communication channel of the communication platform, the communication channel being a chat room between one or more users of the organization for communications associated with the communication process flow and the channel identifier being associated with the chat room, wherein the request being configured to cause posting of the data object into the communication channel of the communication platform that is associated with the organization, and wherein the request is transmitted based at least in part on detecting the user action.