US 12,327,485 B2
Systems and methods for artificial intelligence (ai) virtual reality (vr) emotive conversation training
Ryan M. Scanlon, East Hampton, CT (US); Hoa Ton-That, Glastonbury, CT (US); Douglas L. Roy, Plantsville, CT (US); Michael C. Kunkel, Glastonbury, CT (US); Pee T. Lim, Middletown, CT (US); and Andrea Vazquez, Dallas, TX (US)
Assigned to The Travelers Indemnity Company, Hartford, CT (US)
Filed by The Travelers Indemnity Company, Hartford, CT (US)
Filed on May 31, 2024, as Appl. No. 18/680,850.
Application 18/680,850 is a continuation of application No. 17/838,236, filed on Jun. 12, 2022, granted, now 12,027,061.
Prior Publication US 2024/0321136 A1, Sep. 26, 2024
This patent is subject to a terminal disclaimer.
Int. Cl. G09B 19/00 (2006.01); G06F 40/289 (2020.01); G09B 5/06 (2006.01); G10L 25/63 (2013.01)
CPC G09B 19/00 (2013.01) [G06F 40/289 (2020.01); G09B 5/065 (2013.01); G10L 25/63 (2013.01)] 17 Claims
OG exemplary drawing
 
1. A method for Artificial Intelligence (AI) Virtual Reality (VR) emotive conversation training, comprising:
generating, by an execution of a conversational state program stored in a non-transitory data storage device in communication with a conversation training controller comprising a plurality of electronic processing devices, and by the conversation training controller, a first virtual conversational element of a simulated conversation, wherein the first virtual conversational element comprises a first version of a Virtual Reality (VR) avatar;
outputting, to a human participant of the simulated conversation and via a VR headset, an indication of the first virtual conversational element, wherein the outputting further comprises generating a first version of a VR environment and outputting the first version of the VR environment via the VR headset, and wherein the first version of the VR environment comprises the first version of the VR avatar, and the first virtual conversational element further comprises a positioning of the VR avatar at a first location in the virtual environment that is offset by a first distance from a center of eye orientation of the human participant;
receiving, from a sensor device, input descriptive of a first human conversational element of the human participant of the simulated conversation;
computing, by an execution of an AI natural language intent model stored in the non-transitory data storage device, and by the conversation training controller, and utilizing the first human conversational element of the human participant of the simulated conversation as input, a first human intent metric;
generating, by an execution of the conversational state program by the conversation training controller, and utilizing the first human intent metric as input, a second virtual conversational element of the simulated conversation, wherein the second virtual conversational element comprises a second version of the VR avatar, and wherein the second virtual conversational element comprises a physical attribute of the VR avatar;
outputting, to the human participant of the simulated conversation and via the VR headset, an indication of the second virtual conversational element, wherein the outputting further comprises generating a second version of the VR environment and outputting the second version of the VR environment via the VR headset, and wherein the second version of the VR environment comprises the second version of the VR avatar, and the physical attribute of the VR avatar comprises a positioning of the VR avatar at a second location in the virtual environment that is offset by a second distance from the center of eye orientation of the human participant;
identifying, by the conversation training controller, a score assigned to the second virtual conversational element of the simulated conversation;
computing, by the conversation training controller and utilizing the score assigned to the second virtual conversational element of the simulated conversation, an outcome of the simulated conversation; and
outputting, to the human participant of the simulated conversation, an indication of the outcome of the simulated conversation.