US 12,326,886 B2
Facilitating verifier integrations in interpreting unknown schemas
Steven Todd Johnson, Tempe, AZ (US)
Assigned to AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC., New York, NY (US)
Filed by American Express Travel Related Services Company, Inc., New York, NY (US)
Filed on Jul. 31, 2023, as Appl. No. 18/362,339.
Prior Publication US 2025/0045311 A1, Feb. 6, 2025
Int. Cl. G06F 16/3332 (2025.01); G06F 40/205 (2020.01)
CPC G06F 16/3332 (2019.01) [G06F 40/205 (2020.01)] 19 Claims
OG exemplary drawing
 
1. A system, comprising:
a computing device comprising a processor and a memory; and
machine-readable instructions stored in the memory that, when executed by the processor, cause the computing device to at least:
receive an unstructured claim query for a data document from an entity computing device, wherein the data document is structured in accordance with a data document schema;
parse the unstructured claim query to identify attributes that are then converted to a machine-understandable representation of the unstructured claim query;
prepare, using a predictive model that is trained to understand data documents that are structured in accordance with the data document schema, a query response to the machine-understandable representation of the unstructured claim query by evaluating contents of the data document;
transmit the query response to the entity computing device;
receive feedback data from the entity computing device on an effectiveness or appropriateness of the query response; and
re-training the predictive model using the feedback data to provide an appropriate response.