CPC G06F 11/079 (2013.01) [G06F 11/0751 (2013.01); G06F 11/0778 (2013.01); G06F 11/2263 (2013.01); G06F 11/3438 (2013.01); G06N 5/04 (2013.01); G06N 20/00 (2019.01)] | 20 Claims |
1. A computer-implemented method for diagnosing a problem of a website, the website comprising a plurality of webpages, and the method comprising, via one or more processors:
receiving a list of potential user experience problems;
extracting click data from the website;
processing the extracted click data by processing the extracted click data into at least one forward gram, and at least one reverse gram;
training an analytics engine based on the processed click data; and
using the trained analytics engine to diagnose the problem of the website with a potential user experience problem of the received list of potential user experience problems.
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