| CPC H04W 4/023 (2013.01) [H04W 4/021 (2013.01); H04W 56/0045 (2013.01); H04W 56/0055 (2013.01); H04W 64/00 (2013.01)] | 20 Claims |

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1. At least one computer-readable storage medium, excluding transitory signals and carrying instructions to categorize a location of a mobile device in relation to a cell tower associated with a wireless telecommunication network, which, when executed by at least one data processor of a system, cause the system to:
define multiple regions associated with the cell tower,
wherein the cell tower is providing wireless communication coverage to the mobile device,
wherein the multiple regions describe the location of the mobile device in relation to the cell tower,
wherein the multiple regions include a near region, a middle region, and a far region,
wherein the near region is nearest to the cell tower, the far region is farthest from the cell tower, and the middle region is between the near region and the far region;
periodically send a request to the mobile device to provide an indication of a propagation delay associated with the mobile device,
wherein the propagation delay indicates a distance between the mobile device and the cell tower;
based on the propagation delay, categorize the location of the mobile device in relation to the cell tower into one of the multiple regions associated with the cell tower;
receive an indication of a problem in a communication between the mobile device and the wireless telecommunication network; and,
based on the one of the multiple regions into which the location of the mobile device is categorized, determine a likely source of the problem,
wherein the likely source of the problem is the mobile device, a radio network, or a core network.
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