| CPC H04L 51/02 (2013.01) [H04L 51/216 (2022.05)] | 17 Claims |

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1. A method of controlling an electronic apparatus, the method comprising:
obtaining a conversation content from a user;
identifying whether a user request is a multi-turn request that has a same request type as the previous request or a single-turn request based on the conversation content;
generating a confirmation request to request the user to confirm the user request based on the user request being identified as the single-turn request; and
omitting a generation of the confirmation request and generating a response corresponding to the user request based on the user request being identified as the multi-turn request that has the same request type as the previous request.
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