CPC H04L 51/02 (2013.01) [G06Q 30/016 (2013.01); H04L 51/046 (2013.01); H04L 51/18 (2013.01); H04L 51/56 (2022.05); H04L 51/58 (2022.05); H04L 67/564 (2022.05); H04W 4/12 (2013.01); H04L 63/0884 (2013.01)] | 20 Claims |
1. A computer-implemented method comprising:
receiving, at a messaging service, a message relating to a conversation, wherein the message includes an access point to a chatbot service;
causing a display of a selectable user interface element, corresponding to the access point, within the message;
receiving a selection of the user interface element corresponding to the access point from within the message;
extracting context data from the message;
providing the context data to the chatbot service; and
based on receiving the selection of the user interface element corresponding to the access point, establishing a chat session with the chatbot service based on the context data, wherein the chat session is a continuation of the conversation.
|