US 11,989,395 B1
Interface modification systems and methods
Ravi Durairaj, San Antonio, TX (US); Rachel Michelle Ballew, San Antonio, TX (US); Natalie Kay Helsen, Murphy, TX (US); Eric David Schroeder, San Antonio, TX (US); Amber Nicole Sodikov, Plano, TX (US); and David Joaquin Harris, San Antonio, TX (US)
Assigned to United Services Automobile Association (USAA), San Antonio, TX (US)
Filed by United Services Automobile Association (USAA), San Antonio, TX (US)
Filed on Apr. 21, 2022, as Appl. No. 17/726,169.
Claims priority of provisional application 63/177,762, filed on Apr. 21, 2021.
Int. Cl. G06F 3/0484 (2022.01); G06F 3/0482 (2013.01); G06F 40/143 (2020.01); G06F 40/166 (2020.01)
CPC G06F 3/0484 (2013.01) [G06F 3/0482 (2013.01); G06F 40/143 (2020.01); G06F 40/166 (2020.01)] 18 Claims
OG exemplary drawing
 
1. An interface modification system comprising one or more processors configured to:
provide, to one or more client devices, a graphical representation of a web application, wherein the graphical representation comprises:
a first layer comprising one or more components of the web application;
a graphical feedback affordance associated with a particular component of the one or more components of the web application; and
a second layer configured to render upon selection of the graphical feedback affordance, the second layer specific to the particular component and configured to receive feedback associated with the particular component of the one or more components, independent of selection of the particular component within the graphical representation;
receive, via the second layer and from the one or more client devices, the feedback associated with the particular component of the one or more components;
perform machine learning on the feedback to identify, via the machine learning, a modification to the one or more components of the first layer based on the feedback, wherein the modification comprises one or more alternative components to replace the particular component of the one or more components of the first layer; and
generate a ticket comprising instructions to implement the modification.