| CPC G06F 11/3664 (2013.01) [G06F 11/3688 (2013.01)] | 19 Claims |
|
1. An agent-side simulator for automated testing response performance of a chatbot, the simulator comprising computer executable instructions stored on a non-transitory computer readable medium, that when executed by a processor on a computer system:
receive a submission from a simulated test user;
determine a response configuration based on the submission; and
generate a simulated chatbot response based on the response configuration and thereby simulate interaction with the simulated test user;
wherein:
the submission is one of a plurality of submissions received from the simulated test user;
the simulated chatbot response is one of a plurality of simulated chatbot responses;
the plurality of submissions received from the simulated test user and the plurality of simulated chatbot responses collectively simulate a chatbot conversation; and
the response configuration associated with the chatbot conversation defines:
a speed at which each member of the plurality of simulated chatbot responses is provided after receiving a corresponding member of the plurality of submissions received from the simulated test user; and
an amount of data included in each member of the plurality of simulated chatbot responses.
|