US 11,659,375 B2
System and method for call management
Preet Anand, San Mateo, CA (US); Peter Antypas, Emeryville, CA (US); and Motiejus Osipovas, Edmonton, CA (US)
Assigned to RAPIDSOS, INC., New York, NY (US)
Filed by RapidSOS, Inc., New York, NY (US)
Filed on Feb. 14, 2022, as Appl. No. 17/671,493.
Application 17/671,493 is a continuation of application No. 17/448,610, filed on Sep. 23, 2021.
Application 17/448,610 is a continuation of application No. 16/509,296, filed on Jul. 11, 2019, granted, now 11,153,737, issued on Oct. 19, 2021.
Application 16/509,296 is a continuation of application No. 15/958,186, filed on Apr. 20, 2018, granted, now 10,425,799, issued on Sep. 24, 2019.
Application 15/958,186 is a continuation of application No. 15/436,484, filed on Feb. 17, 2017, granted, now 9,992,655, issued on Jun. 5, 2018.
Application 15/436,484 is a continuation of application No. 14/794,780, filed on Jul. 8, 2015, granted, now 9,838,858, issued on Dec. 5, 2017.
Claims priority of provisional application 62/021,709, filed on Jul. 8, 2014.
Prior Publication US 2022/0174468 A1, Jun. 2, 2022
This patent is subject to a terminal disclaimer.
Int. Cl. H04W 4/029 (2018.01); H04W 4/90 (2018.01); H04W 76/50 (2018.01); H04W 4/02 (2018.01); G01S 5/14 (2006.01); G01S 19/46 (2010.01); H04L 67/02 (2022.01); H04W 80/12 (2009.01)
CPC H04W 4/90 (2018.02) [G01S 5/14 (2013.01); G01S 19/46 (2013.01); H04W 4/02 (2013.01); H04W 4/025 (2013.01); H04W 4/029 (2018.02); H04W 76/50 (2018.02); H04L 67/02 (2013.01); H04W 80/12 (2013.01)] 30 Claims
OG exemplary drawing
 
1. A computer-implemented method for providing an emergency message to an emergency service, the method comprising:
receiving, in a first communication format according to a first communication protocol, from a wireless device, at a server located remote from the wireless device, location information of the wireless device and identity information of a person associated with the wireless device;
creating, at the server, an emergency message including a location based on the location information, an identity based on the identity information of the person associated with the wireless device, and a written request for help; and
transmitting the emergency message, in a second communication format according to a second communication protocol different from the first communication protocol, from the server to a call handler of the emergency service.