| CPC H04L 41/0816 (2013.01) [H04L 41/0661 (2023.05); H04W 88/06 (2013.01)] | 21 Claims |

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1. A method comprising:
sending, by a computing device, to a node, and via a first network, a query for data associated with a plurality of devices connected to a wireless network; and
sending, by the computing device and to a mobile device, based on a determination that the computing device fails to communicate with the node via the first network, an instruction configured to cause the node to adjust a parameter associated with the wireless network,
wherein:
the mobile device is connected to the node via a second network, and
the first network is different from the second network.
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