| CPC G10L 25/63 (2013.01) [G10L 25/06 (2013.01); G10L 25/78 (2013.01)] | 9 Claims |
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1. A two-way communication support system that supports two-way communication between a first terminal device and a second terminal device
which receives, from the first terminal device, first state data changed according to a state of a speaker present on a side where the first terminal device is arranged and
which outputs an image and a voice indicated by the first state data, the two-way communication support system comprising:
a state identifier that analyzes second state data changed according to states of a plurality of listeners present on a side where the second terminal device is arranged so as to identify the states of the plurality of listeners;
an output controller that causes the first terminal device to output analysis information indicating a result of the identification of the states of the plurality of listeners performed by the state identifier, and
a storage that stores therein voice patterns of people indicating questions made by the people,
wherein the second state data includes voice data generated by inputting a voice of the plurality of listeners,
wherein the state identifier includes a voice analyzer,
wherein the voice analyzer analyzes the voice data of the plurality of listeners so as to identify the states of the plurality of listeners indicated by the voice of the plurality of listeners,
wherein the first state data includes voice data generated by inputting a voice of the speaker,
wherein the two-way communication support system further includes a specific voice detector that detects a voice indicating a question from the speaker by performing pattern matching on the voice data of the speaker using the voice patterns stored in the storage,
wherein when the voice indicating the question from the speaker is detected, the voice analyzer statistically analyzes the voice data of the plurality of listeners so as to distinguish contents of reactions of a portion of the plurality of listeners in comparison with reactions of other listeners of the plurality of listeners and to generate the analysis information,
wherein the second state data further includes biometric data indicating biometric information of the plurality of listeners,
wherein the state identifier further includes a biometric data analyzer, and
wherein the biometric data analyzer analyzes the biometric data of the plurality of listeners so as to further identify the states of the plurality of listeners as further indicated by the biometric information of the plurality of listeners and to further modify the analysis information, and
wherein the output controller causes the first terminal device to display a graphic output depicting the analysis information comprising a distribution, a tendency, or characteristics of the contents of reactions of the plurality of listeners to the question from the speaker.
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