US 12,302,203 B2
Antenna device for a wireless guest engagement system and methods for making and using the same
John Padgett, Fort Lauderdale, FL (US); Michael G. Jungen, Belle Isle, FL (US); Douglas Steele, Doral, FL (US); Kyle Prestenback, Miami Springs, FL (US); Richard J. Criado, Weston, FL (US); Vince Ball, Kirkland, WA (US); Adam Leonards, Concord, CA (US); Glenn Curtis, Issaquah, WA (US); Manny Vellon, Bellevue, WA (US); Patrick Mendiuk, Kirkland, WA (US); and Sander Lam, Bothell, WA (US)
Assigned to CARNIVAL CORPORATION, Miami, FL (US)
Filed by Carnival Corporation, Miami, FL (US)
Filed on Oct. 9, 2020, as Appl. No. 17/067,468.
Application 17/067,468 is a continuation in part of application No. 16/663,942, filed on Oct. 25, 2019, granted, now 11,252,548.
Application 16/663,942 is a continuation of application No. 16/252,269, filed on Jan. 18, 2019, granted, now 10,499,228.
Application 16/252,269 is a continuation in part of application No. 15/460,972, filed on Mar. 16, 2017, granted, now 10,304,271.
Application 15/460,972 is a continuation of application No. 15/459,906, filed on Mar. 15, 2017, granted, now 10,045,184, issued on Aug. 7, 2018.
Claims priority of provisional application 62/420,998, filed on Nov. 11, 2016.
Claims priority of provisional application 62/440,938, filed on Dec. 30, 2016.
Prior Publication US 2021/0029524 A1, Jan. 28, 2021
Int. Cl. H01Q 1/27 (2006.01); G07C 9/00 (2020.01); G07C 9/27 (2020.01); G07C 9/28 (2020.01); H01Q 1/36 (2006.01); H01Q 1/38 (2006.01); H01Q 7/00 (2006.01); H01Q 9/04 (2006.01); H04B 1/034 (2006.01); H04B 1/3827 (2015.01); H04B 1/3888 (2015.01); H04B 5/26 (2024.01); H04B 5/70 (2024.01); H04L 67/12 (2022.01); H04W 4/029 (2018.01); H04W 4/38 (2018.01); H04W 4/80 (2018.01); H04W 12/08 (2021.01); H01Q 1/22 (2006.01); H04W 4/02 (2018.01); H04W 4/90 (2018.01); H04W 88/06 (2009.01)
CPC H04W 4/80 (2018.02) [G07C 9/00309 (2013.01); G07C 9/00571 (2013.01); G07C 9/00904 (2013.01); G07C 9/27 (2020.01); G07C 9/28 (2020.01); H01Q 1/273 (2013.01); H01Q 1/36 (2013.01); H01Q 1/38 (2013.01); H01Q 7/00 (2013.01); H01Q 9/0421 (2013.01); H04B 1/0343 (2013.01); H04B 1/385 (2013.01); H04B 1/3888 (2013.01); H04B 5/26 (2024.01); H04B 5/70 (2024.01); H04L 67/12 (2013.01); H04W 4/029 (2018.02); H04W 4/38 (2018.02); H04W 12/08 (2013.01); G07C 2009/00412 (2013.01); G07C 2009/00769 (2013.01); H01Q 1/2291 (2013.01); H04W 4/02 (2013.01); H04W 4/90 (2018.02); H04W 88/06 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A guest engagement system comprising:
a plurality of guest devices provided to users of the guest engagement system, each guest device including a wireless communication antenna and operative to emit a periodic beacon signal broadcasting a unique identifier of the guest device using Bluetooth low energy (BLE) communications;
a sensor network comprising a plurality of sensors each mounted at a different known location and operative to detect the periodic beacon signals including the unique identifiers emitted using BLE communications by guest devices of the plurality of guest devices that are proximate to the sensor;
a communication network connecting each of the plurality of sensors of the sensor network;
one or more crew devices associated with crew members of the guest engagement system, each of the crew devices including an antenna device operative to emit periodic crew beacon signals and to receive the periodic beacon signals broadcasted by the guest devices of the plurality of guest devices that are proximate to the crew device; and
a central server communicatively connected to each of the plurality of sensors of the sensor network and to each of the crew devices via the communication network, and storing a log, wherein the log associates each unique identifier of a guest device detected using BLE communications by a sensor of the sensor network with the known location of the sensor and a timestamp, stores each unique identifier of the guest device detected using communications by one of the crew devices, or a combination thereof.