| CPC H04N 1/00037 (2013.01) [H04N 1/00013 (2013.01); H04N 1/6044 (2013.01)] | 17 Claims |

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1. An information processing apparatus, comprising processing circuitry configured to:
detect an abnormality in an image reading apparatus from a first spectral reflectance and a second spectral reflectance, the first spectral reflectance being generated based on data read, by one line sensor, from a reference white plate installed in the image reading apparatus, the second spectral reflectance being stored in a memory of the information processing apparatus prior to a time of shipment of the information processing apparatus;
identify a cause of an abnormality in the image reading apparatus, in response to detecting the abnormality, based on the first spectral reflectance and the second spectral reflectance; and
determine the cause of the abnormality as a deterioration of the reference white plate in response to a large difference in distribution between the first spectral reflectance and the second spectral reflectance being confined to a particular wavelength range.
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