US 12,293,332 B2
Computer-implemented method for controlling a collaboration platform, communication and collaboration application and communication and collaboration platform
Juergen Brieskorn, Geltendorf (DE)
Assigned to RINGCENTRAL, INC., Belmont, CA (US)
Filed by RINGCENTRAL, INC., Belmont, CA (US)
Filed on Jun. 22, 2022, as Appl. No. 17/846,291.
Application 17/846,291 is a continuation of application No. 16/638,160, granted, now 11,397,920, previously published as PCT/EP2018/072442, filed on Aug. 20, 2018.
Claims priority of application No. 102017119183.6 (DE), filed on Aug. 22, 2017.
Prior Publication US 2022/0327485 A1, Oct. 13, 2022
This patent is subject to a terminal disclaimer.
Int. Cl. G06Q 10/101 (2023.01); G06Q 10/10 (2023.01); H04L 5/00 (2006.01); H04L 51/216 (2022.01); H04L 65/403 (2022.01)
CPC G06Q 10/101 (2013.01) [G06Q 10/103 (2013.01); H04L 5/0055 (2013.01); H04L 51/216 (2022.05); H04L 65/403 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A computer-implemented method for controlling a collaboration platform, the method comprising:
receiving, from a first user, a read receipt request for an information segment posted in a thread, wherein the read receipt request comprises a tag identifying a second user;
sending a notification to the second user;
receiving, from the second user, an acknowledgment message indicating the second user has read the notification;
assigning a read receipt to the information segment;
providing, for a predetermined number of users, a display view with selectable options to select from a meta-level including a conversation level and a meta-level including an information acknowledgment level, the predetermined number of users including the first user and the second user;
aggregating, using a metadata engine configured to perform aggregation based on a selected meta-level including one of the conversation level or the information acknowledgment level, metadata with regard to the read receipt request and the acknowledgment message to generate aggregated metadata, the aggregated metadata including a portion of the metadata from a perspective of the first user and a portion of the metadata from a perspective of the second user; and
causing to display the aggregated metadata to the first user.