US 12,293,312 B2
Visit assistance device, visit assistance system, visit assistance method, and non-transitory computer-readable medium having program stored therein
Tatsuki Akutsu, Tokyo (JP); and Miki Otani, Tokyo (JP)
Assigned to NEC CORPORATION, Tokyo (JP)
Appl. No. 17/908,604
Filed by NEC Corporation, Tokyo (JP)
PCT Filed Mar. 17, 2020, PCT No. PCT/JP2020/011775
§ 371(c)(1), (2) Date Sep. 1, 2022,
PCT Pub. No. WO2021/186569, PCT Pub. Date Sep. 23, 2021.
Prior Publication US 2023/0087270 A1, Mar. 23, 2023
Int. Cl. G06Q 10/06 (2023.01); G06Q 10/10 (2023.01); G06V 40/16 (2022.01)
CPC G06Q 10/06 (2013.01) [G06Q 10/10 (2013.01); G06V 40/161 (2022.01)] 15 Claims
OG exemplary drawing
 
1. A visit assistance device system comprising:
an authentication device storing a face information database;
an entrance terminal disposed at an entrance of a space, the entrance terminal including an entrance camera configured to capture a face image of a visitor user and a display configured to receive input from the visitor user identifying a target visit destination user that the visitor user is interested in visiting;
a space camera disposed within the space and configured to capture facial images of visit destination users when seated at a plurality of desks in the space;
a plurality of desk terminal devices disposed at the plurality of desks within the space for use by the visit destination users when seated at the plurality of desks;
a visit assistance device configured to:
receive the facial images of the visit destination users captured by the space camera;
identify the visit destination users when seated at the plurality of desks based on the facial images of the visit destination users and information stored in the face information database;
register a status for each visit destination user to indicate whether each visit destination user is seated and an associated desk, if any, for each visit destination user;
receive, from the entrance terminal, the face image of the visitor user captured by the entrance camera;
receive, from the entrance terminal, the input identifying the target visit destination user received by the display;
determine whether the target visit destination user is seated at any desk, and if so, a desk at which the target visit destination user is seated;
when the target visit destination user is seated at any desk:
transmit, to a desk terminal device at the desk at which the target visit destination user is seated, the face image of the visitor user;
receive, from the desk terminal device, whether the target visit destination user is interested in receiving the visitor user;
when the target visit destination user is interested in receiving the visitor user, transmit a facial image of the target visit destination user to the entrance terminal for display to the visitor user on the display, and control a pate to open to permit the visitor user to enter the space to visit the target visit destination user;
when the target visit destination user is not interested in receiving the visitor user, register the status for the target visit destination user that the target visit destination user is not interested in receiving the visitor user, transmit the status of the target visit destination user to the entrance terminal for display to the visitor user on the display, and do not control the gate to open to permit the visitor user to enter the space; and
when the target visit destination user is not seated at any desk, transmit the status of the target visit destination as to the target visit destination user not being seated at any desk to the entrance terminal for display to the visitor user on the display and do not control the pate to open to permit the visitor user to enter the space.