US 12,292,790 B2
Systems and methods for recording major incident response information
Mohamed Seck, McLean, VA (US); and Louis Buell, McLean, VA (US)
Assigned to CAPITAL ONE SERVICES, LLC, McLean, VA (US)
Filed by Capital One Services, LLC, McLean, VA (US)
Filed on Sep. 12, 2023, as Appl. No. 18/367,062.
Application 18/367,062 is a continuation of application No. 17/670,919, filed on Feb. 14, 2022, granted, now 11,797,374.
Prior Publication US 2024/0103963 A1, Mar. 28, 2024
This patent is subject to a terminal disclaimer.
Int. Cl. G06F 11/07 (2006.01)
CPC G06F 11/0793 (2013.01) [G06F 11/0709 (2013.01)] 20 Claims
OG exemplary drawing
 
1. An automated method for recordation and retrieval of incident resolution action information, the method comprising:
receiving, by a recordation data processing system over a network, a response action initiation notification from one of a set consisting of an incident response manager data processing system and an automated incident resolution system;
determining, by the recordation data processing system, one or more responsible responders out of a group of responders, each of the group of responders having a responder data processor in communication with one another and the incident response manager data processing system over the network;
transmitting a recordation instruction to the responder data processor of each responsible responder, the recordation instruction including an instruction to begin real-time recording of responder dashboard information and to transmit recorded responder dashboard information to a data storage unit;
receiving a response action termination instruction from one of the set consisting of an incident response manager data processing system and an automated incident resolution system; and
transmitting a recordation termination instruction to the responder data processor of each responsible responder.