US 11,972,493 B2
System and method for comprehensive sales and service metric reporting
Kenneth A. Windbeck, Reston, VA (US); Emil W. Philips, Richmond, VA (US); Corey J. Barrett, Henrico, VA (US); Jason R. Kary, Center Moriches, NY (US); Sean J. White, Arlington, VA (US); Paula Edwards-Seal, Silver-Springs, MD (US); and Elizabeth Hoffman, Vienna, VA (US)
Assigned to CAPITAL ONE SERVICES, LLC, McLean, VA (US)
Filed by Capital One Services, LLC, McLean, VA (US)
Filed on Sep. 20, 2021, as Appl. No. 17/480,001.
Application 17/480,001 is a continuation of application No. 16/384,717, filed on Apr. 15, 2019, granted, now 11,127,090.
Application 16/384,717 is a continuation of application No. 15/627,782, filed on Jun. 20, 2017, granted, now 10,275,835, issued on Apr. 30, 2019.
Application 15/627,782 is a continuation of application No. 14/211,230, filed on Mar. 14, 2014, granted, now 9,715,712, issued on Jul. 25, 2017.
Claims priority of provisional application 61/788,586, filed on Mar. 15, 2013.
Prior Publication US 2022/0076351 A1, Mar. 10, 2022
Int. Cl. G06Q 40/12 (2023.01); G06Q 10/0637 (2023.01); G06Q 40/02 (2023.01); G06Q 40/10 (2023.01)
CPC G06Q 40/12 (2013.12) [G06Q 40/02 (2013.01); G06Q 10/06375 (2013.01); G06Q 40/10 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A first system comprising:
one or more processors; and
memory in communication with the one or more processors and storing instructions that are configured to cause the first system to:
receive non-standard system data related to one or more transactions;
categorize the non-standard system data to generate first data, the first data including generated data tags, wherein generating the first data is completed by tagging account and non-account data of the system data;
aggregate the first data according to a first selected variable;
normalize the first data, thereby creating second data;
aggregate the second data according to a second selected variable, thereby creating third data;
receive a request for a custom dataset comprising at least one of: the first data, the second data, and the third data, and further comprising a format selection and authorization credentials specific to the requested data; and
responsive to determining the authorization credentials allow for access to the requested data, output for transmission the custom dataset to a second system in the selected format, the second system comprising a customized user interface to display the custom dataset.