| CPC G06Q 10/067 (2013.01) [G06Q 10/0637 (2013.01)] | 30 Claims |
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1. A computer-implemented method comprising:
identifying a provider in a provider network associated with provisioning a specific product to a specific user;
accessing context information related to the provider provisioning one or more products in relation to one or more workflows for provisioning the one or more products through the provider network;
processing the context information using a trained machine learning model, wherein the trained machine learning model generates an output comprising circumstances associated with a likelihood that the provider will contact an enterprise of the provider network with respect to provisioning of the specific product to the specific user;
facilitating, based on the circumstances associated with the likelihood that the provider will contact the enterprise of the provider network, performance of one or more remedial actions through the enterprise to address the provider contacting the enterprise; and
updating training of the trained machine learning model using the context information, the output of the trained machine learning model, and additional context information associated with a response to the one or more remedial actions.
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