US 12,282,382 B2
Quadrant matrix based priority calls for failed drives replacement
Maunik Patel, Tucson, AZ (US); Tara Astigarraga, Fairport, NY (US); Jimmy Pazhoor John, Cary, NC (US); and Kieron Dirk Anthony Hinds, Poughkeepsie, NY (US)
Assigned to International Business Machines Corporation, Armonk, NY (US)
Filed by INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US)
Filed on Sep. 28, 2022, as Appl. No. 17/954,780.
Prior Publication US 2024/0103953 A1, Mar. 28, 2024
Int. Cl. G06F 11/07 (2006.01)
CPC G06F 11/0781 (2013.01) [G06F 11/0709 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A computer-implemented method for replacing of failed drives, the computer-implemented method comprising:
manufacturing a drive replacement prioritization component, wherein the drive replacement prioritization component comprises a computer readable storage medium storing instructions for executing a prioritization scheme comprising the following steps:
assigning risk quadrants using variable groups from a plurality of failed drives associated with one or more data centers in a cloud computing environment comprising nodes communicating with each other;
segregating the variable groups based on a data type;
sorting the variable groups into priority groups based on priority rules associated with the variable groups and predetermined threshold values;
generating a prioritized list of failed drive replacement order based on executing an ensemble machine learning model comprising a collection of component machine learning models for the variable groups; and
outputting at least the prioritized list, availability information associated with required replacement drives and availability information associated with system service representatives (SSR), customer engineers (CE) or field agents (FA); and
replacing, using the prioritized list, the plurality of failed drives.