US 11,962,735 B2
Printing system suspending printing and performing one of post fee-settlement process and restart process
Ayaka Hotta, Kitanagoya (JP); Shunsuke Minamikawa, Nagoya (JP); Tetsuya Okuno, Nagoya (JP); Haruka Azechi, Nagoya (JP); and Yushi Deura, Nagoya (JP)
Assigned to BROTHER KOGYO KABUSHIKI KAISHA, Nagoya (JP)
Filed by Brother Kogyo Kabushiki Kaisha, Nagoya (JP)
Filed on Sep. 21, 2022, as Appl. No. 17/933,876.
Application 17/933,876 is a continuation of application No. PCT/JP2021/010554, filed on Mar. 16, 2021.
Claims priority of application No. 2020-065129 (JP), filed on Mar. 31, 2020.
Prior Publication US 2023/0031029 A1, Feb. 2, 2023
Int. Cl. H04N 1/00 (2006.01); G06F 3/12 (2006.01); G06Q 20/40 (2012.01); H04N 1/34 (2006.01)
CPC H04N 1/34 (2013.01) [G06F 3/121 (2013.01); G06F 3/1235 (2013.01); G06F 3/1253 (2013.01); G06F 3/1274 (2013.01); G06Q 20/407 (2013.01); H04N 1/00917 (2013.01)] 17 Claims
OG exemplary drawing
 
1. A printing system comprising:
a printing device having
a printing member configured to perform printing, and
a display,
wherein the printing system is configured to perform:
controlling the printing member to perform printing based on a print job for which a charged fee is already settled;
receiving an instruction to suspend the printing started by the printing member;
suspending the printing started by the printing member in response to reception of the instruction;
displaying, on the display, a reason reception screen to receive reason information indicating a reason to suspend printing;
receiving the reason information inputted through the reason reception screen;
determining, on a first condition including a condition that the reason information is first information indicating that the reason to suspend printing is based on an issue of the printing device, a post fee-settlement process as a post suspending process, wherein the post suspending process is to be executed after the printing is suspended, the issue of the printing device being one of a malfunction of the printing device and a shortage of a consumable used in the printing device, wherein the post fee-settlement process is related to a provision of a benefit corresponding to refunding at least part of the charged fee;
executing, when the post fee-settlement process is determined as the post suspending process, the post fee-settlement process as the post suspending process;
determining, on a second condition including a condition that the reason information is second information indicating that the reason to suspend printing is a discretion of a user of the printing device, a restart process as the post suspending process, the restart process being to restart the suspended printing to complete printing based on the print job after the issue of the printing device is resolved; and
executing, when the restart process is determined as the post suspending process, the restart process to complete printing based on the print job as the post suspending process.