CPC H04M 3/42314 (2013.01) [G06F 8/31 (2013.01); H04L 63/0227 (2013.01); H04M 1/006 (2013.01); H04M 7/0084 (2013.01)] | 21 Claims |
1. A method comprising:
via a data communications server communicating over a wideband network, using instructions documented or provided in a first programming language to provide data communications services via a platform as a service (PaaS) from which a user can experience communication routing on behalf of at least one client entity associated with the user and wherein the PaaS provides data communication routing control services and is configured to provide private branch exchange (PBX) functions; and
in response to the data communications server being in receipt of incoming data communications directed to a particular client entity, identifying client-specific sets of control data which are derived from instructions written in a second programming language compatible with the first programming language, which are provided from a communication endpoint operated on behalf of the particular client entity, and which are to facilitate customized use of the data communications server by the particular client entity and which are to indicate a limited set of communication routing and control operations, including how to process certain of the incoming data communications, conveyed in the client-specific sets of control data.
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