US 12,278,849 B2
Communication with a bank teller
Daniel James Jamieson, Scotland (GB); Michael Jonathan McKaig, Scotland (GB); Daniel Michael Grossi, Scotland (GB); and Kevin Horgan, Scotland (GB)
Assigned to DIGITAL FIRST HOLDINGS LLC, Atlanta, GA (US)
Filed by NCR Voyix Corporation, Atlanta, GA (US)
Filed on Jun. 30, 2023, as Appl. No. 18/216,662.
Prior Publication US 2025/0007963 A1, Jan. 2, 2025
Int. Cl. H04L 65/1069 (2022.01); H04B 5/72 (2024.01)
CPC H04L 65/1069 (2013.01) [H04B 5/72 (2024.01)] 20 Claims
OG exemplary drawing
 
1. A computer-implemented method for establishing a point-to-point communication link between a mobile device of a user of an ATM and a computing device of a selected remote bank teller, comprising:
detecting, at an ATM, an input event indicating that a user of the ATM wants to communicate with a bank teller;
responsive to detecting the input event, by the ATM, establishing a first communication link with a computing device of a selected remote bank teller and requesting the user to place a mobile device of the user within a detection range of an electromagnetic signal reader of the ATM; and
responsive to the user placing the mobile device within the detection range of the electromagnetic signal reader, establishing, by the ATM, a second communication link with the mobile device;
thereby establishing a point-to-point communication link between the computing device and the mobile device.