US 12,277,938 B2
Assisted speech recognition
Daniel Loftus, Cherry Hill, NJ (US)
Assigned to Comcast Cable Communications, LLC, Philadelphia, PA (US)
Filed by Comcast Cable Communications, LLC, Philadelphia, PA (US)
Filed on Sep. 20, 2023, as Appl. No. 18/470,520.
Application 18/470,520 is a continuation of application No. 17/239,349, filed on Apr. 23, 2021, granted, now 11,810,573.
Prior Publication US 2024/0112680 A1, Apr. 4, 2024
This patent is subject to a terminal disclaimer.
Int. Cl. G10L 15/00 (2013.01); G10L 15/22 (2006.01); G10L 15/30 (2013.01); G10L 15/08 (2006.01)
CPC G10L 15/30 (2013.01) [G10L 15/22 (2013.01); G10L 15/08 (2013.01); G10L 2015/228 (2013.01)] 20 Claims
OG exemplary drawing
 
15. A method comprising:
receiving, by a computing device, a first audio communication from a first user;
determining that the first audio communication cannot be recognized;
prompting, based on the determining that the first audio communication cannot be recognized, the first user to indicate whether assistance with the first audio communication is requested;
sending, based on the first user confirming that assistance with the first audio communication is requested, a message comprising at least a portion of the first audio communication to a second user; and
receiving, from the second user, a second audio communication that comprises a recognizable version of the first audio communication.