US 12,277,580 B2
Methods and systems for personalizing visitor experience, encouraging philanthropic activity and social networking
Christine Soule, Woodinville, WA (US); Charles H. Cella, Pembroke, MA (US); and Richard Spitz, Woodinville, WA (US)
Assigned to Olive Seed Industries, LLC, Woodinville, WA (US)
Filed by Olive Seed Industries, LLC, Woodinville, WA (US)
Filed on Jun. 22, 2020, as Appl. No. 16/907,586.
Application 16/907,586 is a continuation of application No. 16/905,222, filed on Jun. 18, 2020, abandoned.
Application 16/905,222 is a continuation of application No. PCT/US2019/045220, filed on Aug. 6, 2019.
Claims priority of provisional application 62/715,018, filed on Aug. 6, 2018.
Prior Publication US 2020/0320585 A1, Oct. 8, 2020
Int. Cl. G06Q 30/00 (2012.01); G01C 21/20 (2006.01); G06F 3/01 (2006.01); G06F 3/0482 (2013.01); G06F 16/435 (2019.01); G06F 16/438 (2019.01); G06F 16/587 (2019.01); G06F 16/953 (2019.01); G06F 16/9535 (2019.01); G06F 16/954 (2019.01); G06N 20/00 (2019.01); G06Q 10/047 (2023.01); G06Q 20/20 (2012.01); G06Q 30/02 (2023.01); G06Q 30/0201 (2023.01); G06Q 30/0203 (2023.01); G06Q 30/0207 (2023.01); G06Q 30/0214 (2023.01); G06Q 30/0217 (2023.01); G06Q 30/0251 (2023.01); G06Q 30/0279 (2023.01); G06Q 30/0282 (2023.01); G06Q 50/00 (2012.01); G06T 5/77 (2024.01); G06T 11/00 (2006.01); G06T 11/60 (2006.01); G06V 20/20 (2022.01); G06V 20/52 (2022.01); G06V 40/16 (2022.01); H04L 9/40 (2022.01); H04L 67/12 (2022.01); H04L 67/50 (2022.01); H04N 7/15 (2006.01); H04N 21/2187 (2011.01); H04W 4/021 (2018.01); H04W 4/024 (2018.01); H04W 4/029 (2018.01); H04W 4/10 (2009.01); H04W 4/12 (2009.01); H04W 4/33 (2018.01); H04W 4/80 (2018.01); H04W 12/06 (2021.01); H04W 12/08 (2021.01); H04W 12/084 (2021.01); G06K 7/14 (2006.01); G06Q 50/26 (2012.01); H04W 12/64 (2021.01)
CPC G06Q 30/0279 (2013.01) [G01C 21/206 (2013.01); G06F 3/013 (2013.01); G06F 3/0482 (2013.01); G06F 16/435 (2019.01); G06F 16/438 (2019.01); G06F 16/587 (2019.01); G06F 16/953 (2019.01); G06F 16/9535 (2019.01); G06F 16/954 (2019.01); G06N 20/00 (2019.01); G06Q 10/047 (2013.01); G06Q 20/20 (2013.01); G06Q 30/0201 (2013.01); G06Q 30/0203 (2013.01); G06Q 30/0207 (2013.01); G06Q 30/0214 (2013.01); G06Q 30/0217 (2013.01); G06Q 30/0224 (2013.01); G06Q 30/0236 (2013.01); G06Q 30/0261 (2013.01); G06Q 30/0267 (2013.01); G06Q 30/0271 (2013.01); G06Q 30/0281 (2013.01); G06Q 30/0282 (2013.01); G06Q 50/01 (2013.01); G06T 5/77 (2024.01); G06T 11/00 (2013.01); G06T 11/60 (2013.01); G06V 20/20 (2022.01); G06V 20/52 (2022.01); G06V 40/16 (2022.01); G06V 40/176 (2022.01); H04L 63/0861 (2013.01); H04L 67/12 (2013.01); H04L 67/535 (2022.05); H04N 7/15 (2013.01); H04N 21/2187 (2013.01); H04W 4/021 (2013.01); H04W 4/024 (2018.02); H04W 4/029 (2018.02); H04W 4/10 (2013.01); H04W 4/12 (2013.01); H04W 4/33 (2018.02); H04W 4/80 (2018.02); H04W 12/068 (2021.01); H04W 12/08 (2013.01); H04W 12/084 (2021.01); G06K 7/1417 (2013.01); G06Q 50/26 (2013.01); G06V 2201/10 (2022.01); H04W 12/64 (2021.01)] 21 Claims
OG exemplary drawing
 
11. An information technology platform for personalizing an experience of a visitor at a non-profit venue, the platform comprising:
a mapping and tracking system for storing an aggregated tracking history of a set of visitors at a non-profit venue, wherein the system provides a mapping that includes a heat map depicting areas of interest in the non-profit venue corresponding to exhibits related to an ongoing philanthropic campaign at which the set of visitors paused for a time period exceeding a threshold time duration, the heat map configured to be segmented based on a plurality of generic visitor profiles, the plurality of generic visitor profiles corresponding to a plurality of selections or sequences of non-profit venue location recommendations generated by a machine learning system based on personal interest data for the set of visitors; and
a navigation system for providing a route and directions for a visitor to experience a non-profit venue, wherein the route and directions are selected based at least in part on the areas of interest.