US 12,277,524 B2
Control tower and enterprise management platform with robotic process automation systems
Charles Howard Cella, Pembroke, MA (US); Richard Spitz, Fort Lauderdale, FL (US); and Teymour S. El-Tahry, Birmingham, MI (US)
Assigned to STRONG FORCE VCN PORTFOLIO 2019, LLC, Fort Lauderdale, FL (US)
Filed by STRONG FORCE VCN PORTFOLIO 2019, LLC, Fort Lauderdale, FL (US)
Filed on Aug. 30, 2021, as Appl. No. 17/460,995.
Application 17/460,995 is a continuation of application No. PCT/US2020/059227, filed on Nov. 5, 2020.
Claims priority of provisional application 63/087,292, filed on Oct. 4, 2020.
Claims priority of provisional application 63/069,533, filed on Aug. 24, 2020.
Claims priority of provisional application 63/054,606, filed on Jul. 21, 2020.
Claims priority of provisional application 63/016,976, filed on Apr. 28, 2020.
Claims priority of provisional application 62/969,153, filed on Feb. 3, 2020.
Claims priority of provisional application 62/931,193, filed on Nov. 5, 2019.
Prior Publication US 2022/0035341 A1, Feb. 3, 2022
Int. Cl. G06N 20/00 (2019.01); B25J 9/16 (2006.01); G05B 13/02 (2006.01); G05B 19/4155 (2006.01); G06F 16/23 (2019.01); G06F 16/27 (2019.01); G06F 16/28 (2019.01); G06F 18/21 (2023.01); G06F 18/214 (2023.01); G06F 30/27 (2020.01); G06N 3/04 (2023.01); G06N 3/08 (2023.01); G06Q 10/0631 (2023.01); G06Q 10/0633 (2023.01); G06Q 10/0635 (2023.01); G06Q 10/0637 (2023.01); G06Q 10/067 (2023.01); G06Q 10/08 (2023.01); G06Q 10/083 (2024.01); G06Q 10/0833 (2023.01); G06Q 10/0835 (2023.01); G06Q 10/087 (2023.01); G06Q 10/10 (2023.01); G06Q 30/018 (2023.01); G06Q 30/0201 (2023.01); G06Q 30/0202 (2023.01); G06Q 30/0601 (2023.01); G06Q 50/26 (2024.01); H04L 67/1097 (2022.01); H04L 67/12 (2022.01); B64U 101/64 (2023.01); G16Y 10/40 (2020.01); G16Y 10/45 (2020.01); G16Y 10/75 (2020.01); G16Y 40/10 (2020.01); H04W 84/04 (2009.01)
CPC G06Q 10/0833 (2013.01) [B25J 9/163 (2013.01); G05B 13/0265 (2013.01); G05B 19/4155 (2013.01); G06F 16/2315 (2019.01); G06F 16/27 (2019.01); G06F 16/284 (2019.01); G06F 18/214 (2023.01); G06F 18/2178 (2023.01); G06F 30/27 (2020.01); G06N 3/04 (2013.01); G06N 3/08 (2013.01); G06N 20/00 (2019.01); G06Q 10/06313 (2013.01); G06Q 10/06315 (2013.01); G06Q 10/0633 (2013.01); G06Q 10/0635 (2013.01); G06Q 10/06375 (2013.01); G06Q 10/067 (2013.01); G06Q 10/08 (2013.01); G06Q 10/083 (2013.01); G06Q 10/0835 (2013.01); G06Q 10/0838 (2013.01); G06Q 10/087 (2013.01); G06Q 10/103 (2013.01); G06Q 30/018 (2013.01); G06Q 30/0201 (2013.01); G06Q 30/0202 (2013.01); G06Q 30/0206 (2013.01); G06Q 30/0631 (2013.01); G06Q 50/26 (2013.01); H04L 67/1097 (2013.01); H04L 67/12 (2013.01); B64U 2101/64 (2023.01); G05B 2219/40408 (2013.01); G06Q 2220/00 (2013.01); G06Q 2220/10 (2013.01); G16Y 10/40 (2020.01); G16Y 10/45 (2020.01); G16Y 10/75 (2020.01); G16Y 40/10 (2020.01); H04W 84/042 (2013.01)] 30 Claims
OG exemplary drawing
 
1. An information technology system, comprising:
a cloud-based management platform with a micro-services architecture, the platform having a set of interfaces that are configured to access and configure features of the platform, a set of network connectivity facilities that are configured to direct a set of value chain network entities to connect to the features of the platform, a set of adaptive intelligence facilities that are configured to automate a set of capabilities of the platform related to at least one of the value chain network entities and the features of the platform, a set of data storage facilities that are configured to store data collected and handled by the platform, or a set of monitoring facilities that are configured to monitor the value chain network entities, wherein the interfaces, the network connectivity facilities, the adaptive intelligence facilities, the data storage facilities, and the monitoring facilities are coordinated for monitoring and management of the value chain network entities;
a set of applications that are configured to direct an enterprise to manage the value chain network entities of the platform from a point of origin to a point of customer use; and
a unified set of robotic process automation systems that provide coordinated automation of one or more processes among at least two types of applications from among a set of demand management applications, a set of supply chain applications, a set of intelligent product applications, or a set of enterprise resource management applications for a category of goods with respect to the value chain network entities of the platform,
wherein the unified set of robotic process automation systems further provides coordinated automation of the one or more processes by: (i) collecting a first set of information by observing user interactions with a set of interfaces of a set of software systems that are used to monitor and manage the value chain network entities, (ii) gathering a second set of information comprising outcomes and activities involving the set of applications based on the user interactions, and (iii) generating a machine learned model based on the first and second sets of information, and
wherein the unified set of robotic process automation systems further provides coordinated automation by continuing collecting the first set of information to obtain an updated first set of information, continuing gathering the second set of information to obtain an updated second set of information, and retraining the machine learned model on the updated first set of information and the updated second set of information after generating the machine learned model.