	US 11,954,653 B2
	Sensor-based automatic detection and prioritization of maintenance issues
Shahid Quraishi, Frisco, TX (US); Shahmeer Ali Mirza, Celina, TX (US); Matthew O'Daniel Redmond, Denton, TX (US); John Robert Keller, Plano, TX (US); and Pirooz Najafi, Plano, TX (US)
Assigned to 7-ELEVEN, INC., Irving, TX (US)
Filed by 7-Eleven, Inc., Irving, TX (US)
Filed on Nov. 19, 2021, as Appl. No. 17/455,872.
Prior Publication US 2023/0162160 A1, May 25, 2023
Int. Cl. G06Q 10/06 (2023.01); G06Q 10/0631 (2023.01); G06Q 10/20 (2023.01)

CPC G06Q 10/20 (2013.01) [G06Q 10/06313 (2013.01)]

20 Claims

1. A system comprising:

a plurality of sensors located within a store, the store comprising a set of equipment, the plurality of sensors comprising:

a first sensor associated with a first piece of equipment of the set of equipment, the first sensor configured to:

measure a first property of the first piece of equipment, wherein the first property comprises a sound generated by the first piece of equipment, a distance to the first piece of equipment, or a pressure applied to the first piece of equipment; and

transmit the measured first property over a network; and

a second sensor associated with a second piece of equipment of the set of equipment, the second sensor configured to:

measure a second property of the second piece of equipment, wherein the second property comprises a sound generated by the second piece of equipment, a distance to the second piece of equipment, or a pressure applied to the second piece of equipment; and

transmit the measured second property over the network; and

a computing system communicatively coupled to the plurality of sensors, the computing system comprising:

a memory configured to store a plurality of conditions, each condition associated with at least one piece of equipment of the set of equipment, each condition associated with one or more respective thresholds against which at least one of the measured first property and the measured second property is to be compared, the plurality of conditions comprising:

a first condition that depends on the first property of the first piece of equipment, wherein satisfaction of the first condition indicates that maintenance of the first piece of equipment is to be requested;

a second condition that depends on the second property of the second piece of equipment, wherein satisfaction of the second condition indicates that maintenance of the second piece of equipment is to be requested; and

a third condition that depends on both the first property of the first piece of equipment and the second property of the second piece of equipment, wherein satisfaction of the third condition indicates that maintenance of the first piece of equipment is to be prioritized over maintenance of the second piece of equipment; and

a hardware processor communicatively coupled to the memory, the hardware processor configured to:

receive the measured first property from the network;

determine, based on the measured first property, that the first condition is satisfied;

receive the measured second property from the network;

determine, based on the measured second property, that the second condition is satisfied;

and in response to determining that the first condition is satisfied and that the second condition is satisfied:

determine, based on the measured first property and the measured second property, that the third condition is satisfied; and

in response to determining that the third condition is satisfied:

transmit an alert for display on a user device, the alert requesting maintenance of the first piece of equipment and the second piece of equipment, and indicating that maintenance of the first piece of equipment has a higher priority than maintenance of the second piece of equipment.