US 12,273,485 B2
Methods and internet of things systems for gas operation based on call centers of smart gas
Zehua Shao, Chengdu (CN); Junyan Zhou, Chengdu (CN); Yuefei Wu, Chengdu (CN); Yaqiang Quan, Chengdu (CN); and Guanghua Huang, Chengdu (CN)
Assigned to CHENGDU QINCHUAN IOT TECHNOLOGY CO., LTD., Chengdu (CN)
Filed by CHENGDU QINCHUAN IOT TECHNOLOGY CO., LTD., Sichuan (CN)
Filed on Apr. 7, 2023, as Appl. No. 18/297,017.
Claims priority of application No. 202310202206.1 (CN), filed on Mar. 6, 2023.
Prior Publication US 2023/0247138 A1, Aug. 3, 2023
Int. Cl. H04M 3/51 (2006.01); G16Y 10/35 (2020.01); G16Y 40/35 (2020.01)
CPC H04M 3/5183 (2013.01) [G16Y 10/35 (2020.01); G16Y 40/35 (2020.01)] 20 Claims
OG exemplary drawing
 
1. A method for gas operation based on a call center of smart gas, implemented by a smart gas management platform of an Internet of Things system for gas operation based on a call center of smart gas, comprising:
obtaining call data of a gas user of a call center;
predicting demand information of different types of users based on the call data of the gas user, respectively, the demand information at least including a gas product demand and a gas service demand; and
determining a gas operation push feature and pushing the gas operation push feature based on the demand information of the different types of users, the gas operation push feature including a push type feature and a push content feature.