US 11,948,365 B2
Frictionless authentication and monitoring
Sudip Rahman Khan, Decatur, GA (US); Matthew Robert Burris, Atlanta, GA (US); Christopher John Costello, Suwanee, GA (US); and Gregory Joseph Hartl, Atlanta, GA (US)
Assigned to NCR Voyix Corporation, Atlanta, GA (US)
Filed by NCR Voyix Corporation, Atlanta, GA (US)
Filed on Mar. 9, 2022, as Appl. No. 17/690,285.
Application 17/690,285 is a continuation of application No. 16/774,371, filed on Jan. 28, 2020, granted, now 11,354,910.
Application 16/774,371 is a continuation in part of application No. 16/724,560, filed on Dec. 23, 2019, granted, now 11,238,554.
Application 16/724,560 is a continuation in part of application No. 16/696,837, filed on Nov. 26, 2019.
Application 16/696,837 is a continuation in part of application No. 16/586,203, filed on Sep. 27, 2019, granted, now 11,501,301.
Prior Publication US 2022/0198804 A1, Jun. 23, 2022
Int. Cl. G06V 20/52 (2022.01); G06F 16/74 (2019.01); G06F 16/783 (2019.01); G06F 21/32 (2013.01); G06Q 20/40 (2012.01); G06V 20/00 (2022.01); G06V 40/20 (2022.01)
CPC G06V 20/53 (2022.01) [G06F 16/748 (2019.01); G06F 16/784 (2019.01); G06F 21/32 (2013.01); G06Q 20/40145 (2013.01); G06Q 20/4016 (2013.01); G06V 20/35 (2022.01); G06V 40/20 (2022.01)] 19 Claims
OG exemplary drawing
 
1. A method, comprising:
capturing, by cameras, video of an individual within an establishment;
authenticating, by a processor, the individual to a customer identity for a customer from the video without any interaction with or input received from the customer during the authenticating and using frictionless data that is captured of the individual within the establishment in the video and by sensors of the establishment;
obtaining, by the processor, data associated with the customer identity;
tracking, by the processor, movement, actions, and behaviors of the customer by associating the customer identity with an object and analyzing the object within the video and assigning action identifiers for the actions and behavior identifiers for the behaviors associated with the object within the video;
identifying, by the processor, a transaction initiated by or on behalf of the customer based on identifying a particular action identifier detected from the tracking of the object within the video and from tracking other objects within the video with respect to the object associated with the customer; and
providing, by the processor, an authentication code to a transaction terminal associated with the transaction based on a terminal object detected in the video representing the transaction terminal, metadata associated with the terminal object, the action identifiers, the behavior identifiers, and an account linked to the customer based on the data associated with the customer identity, wherein the authentication code comprises the customer identity and the account linked to the customer identity to complete the transaction at the transaction terminal, wherein providing further includes causing, by providing the authentication code, the transaction terminal to initiate the transaction by initially displaying a transaction screen on the transaction terminal to the customer to start the transaction using the account linked to the customer identity without any interaction provided by the customer to the transaction terminal in order to provide the account and initiate the transaction at the terminal with presentation of the transaction screen to start the transaction between the customer and the transaction terminal.