US 12,266,366 B2
Transcription generation technique selection
David Thomson, Bountiful, UT (US)
Assigned to Sorenson IP Holdings, LLC, Salt Lake City, UT (US)
Filed by Sorenson IP Holdings, LLC, Salt Lake City, UT (US)
Filed on Aug. 28, 2023, as Appl. No. 18/457,184.
Application 18/457,184 is a continuation of application No. 16/885,039, filed on May 27, 2020, granted, now 11,741,964.
Prior Publication US 2023/0410815 A1, Dec. 21, 2023
This patent is subject to a terminal disclaimer.
Int. Cl. G10L 15/22 (2006.01); G06F 18/21 (2023.01); G10L 15/26 (2006.01); G10L 15/30 (2013.01); G10L 21/10 (2013.01)
CPC G10L 15/26 (2013.01) [G06F 18/2178 (2023.01); G10L 15/30 (2013.01); G10L 21/10 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A method to transcribe communications, the method comprising:
obtaining a performance of at least one of a plurality of transcription generation techniques with respect to generating transcriptions of audio;
determining a report based on the performance of the at least one of the plurality of transcription generation techniques, wherein the performance of the at least one of the plurality of transcription generation techniques is based on one or more of the following: transcription accuracy and transcription latency;
directing the report to a device that obtains transcriptions of a first audio session involving the device using one of the plurality of transcription generation techniques, the performance of the at least one of the plurality of transcription generation techniques is based on the transcriptions of the first audio session;
after directing the report, obtaining an indication from the device; and
selecting, based on the indication from the device, another one of the plurality of transcription generation techniques to generate transcriptions of a future audio session involving the device that occurs after the first audio session.