US 12,263,573 B2
Robot-based waiter operation based on monitoring of customer consumption activity
Motonobu Kawamura, Kamagaya Chiba (JP); and Masashi Fukuda, Yokohama Kanagawa (JP)
Assigned to Toshiba Tec Kabushiki Kaisha, Tokyo (JP)
Filed by TOSHIBA TEC KABUSHIKI KAISHA, Tokyo (JP)
Filed on May 18, 2022, as Appl. No. 17/747,218.
Application 17/747,218 is a continuation of application No. 16/289,468, filed on Feb. 28, 2019, granted, now 11,364,638.
Claims priority of application No. 2018-037850 (JP), filed on Mar. 2, 2018.
Prior Publication US 2022/0274258 A1, Sep. 1, 2022
Int. Cl. B25J 11/00 (2006.01); B25J 9/00 (2006.01); B25J 9/16 (2006.01); B25J 13/06 (2006.01)
CPC B25J 11/0045 (2013.01) [B25J 9/0084 (2013.01); B25J 9/1697 (2013.01); B25J 13/06 (2013.01); G05B 2219/32128 (2013.01); G05B 2219/37572 (2013.01); G05B 2219/50391 (2013.01)] 19 Claims
OG exemplary drawing
 
1. A robot service providing system comprising:
a table monitoring terminal associated with one of a plurality of tables in a service location and including:
a camera;
a first communication interface; and
a first controller configured to control the first communication interface to transmit image data of an image of said one of the tables captured by the camera;
a movable waiter robot; and
a central control terminal including:
a second communication interface communicable with the first communication interface;
a display;
an operation panel; and
a second controller configured to:
control the display to display a first screen including an image based on the image data received by the second communication interface;
control the second communication interface to transmit a service instruction in response to a user operation on the operation panel, the service instruction causing the movable waiter robot to move to said one the tables and return to an original location of the movable waiter robot;
control the display to display a second screen including a table map of the service location, in which a current location of the movable waiter robot and a type of a service being provided by the movable waiter robot are indicated;
control the second communication interface to transmit an image data request to the first communication interface in response to selection of the one of the tables in the table map using the operation panel; and
control the display to display the first screen after the image data request is transmitted.