US 12,260,702 B2
Service window messaging of different wireless connection statuses between a mobile device and an electronic gaming machine
Erik B. Petersen, Sparks, NV (US); and Kevin M. Higgins, Reno, NV (US)
Assigned to IGT, Las Vegas, NV (US)
Filed by IGT, Las Vegas, NV (US)
Filed on Jan. 4, 2024, as Appl. No. 18/404,555.
Application 18/404,555 is a continuation of application No. 17/117,852, filed on Dec. 10, 2020, granted, now 11,900,765.
Prior Publication US 2024/0161571 A1, May 16, 2024
This patent is subject to a terminal disclaimer.
Int. Cl. G07F 17/32 (2006.01); G07F 17/34 (2006.01); H04W 12/50 (2021.01)
CPC G07F 17/3223 (2013.01) [G07F 17/3239 (2013.01); G07F 17/34 (2013.01); H04W 12/50 (2021.01)] 15 Claims
OG exemplary drawing
 
1. A slot machine interface board comprising:
a processor; and
a memory device that stores a plurality of instructions that, when executed by the processor, cause the processor to:
responsive to a determination of a first wireless connection status with a mobile device and in association with an inability of the mobile device to output information regarding a failure or a severance of a first wireless connection, communicate data which results in a display device supported by a cabinet of an electronic gaming machine displaying a first alphanumeric message associated with the first wireless connection status with the mobile device, wherein the first alphanumeric message comprises any first action to be undertaken in association with the first wireless connection status and the display of the first alphanumeric message associated with the first wireless connection status with the mobile device occurs after a determination, based at least in part on a usage of a processor of the electronic gaming machine, to allocate at least partial control of the display device to a remote host comprising one of a content server and a patron management server, and
responsive to a determination of a second, different wireless connection status with the mobile device and in association with an inability of the mobile device to output information regarding a failure or a severance of a second, different wireless connection, communicate data which results in the display device displaying a second, different alphanumeric message associated with the second, different wireless connection status with the mobile device, wherein the second, different alphanumeric message comprises any second, different action to be undertaken in association with the second, different wireless connection status.