US 12,259,875 B2
Key-based complex process monitoring
Tom Thekkel Jose, Sunnyvale, CA (US); Jaideep Padhye, San Jose, CA (US); Anna E. Min, Emeryville, CA (US); John Solomon Jebamani Asirvatham, Newark, CA (US); Ashwin Jayaprakash, Sunnyvale, CA (US); and Venkata Rama Rajesh Gudivada, Leander, TX (US)
Assigned to Cisco Technology, Inc., San Jose, CA (US)
Filed by Cisco Technology, Inc., San Jose, CA (US)
Filed on Jul. 25, 2023, as Appl. No. 18/226,030.
Prior Publication US 2025/0036613 A1, Jan. 30, 2025
Int. Cl. G06F 7/00 (2006.01); G06F 16/23 (2019.01)
CPC G06F 16/2379 (2019.01) 20 Claims
OG exemplary drawing
 
1. A method, comprising:
receiving, at a device and via a user interface, definition of a first sequence of transactional milestones performed by users of an online application and identified using a first type of identifier;
receiving, at the device and via the user interface, definition of a second sequence of transactional milestones performed by users of the online application and identified using a second type of identifier;
receiving, at the device and via the user interface, definition of a key transition associated with at least one transactional milestone in the first sequence of transactional milestones or second sequence of transactional milestones that links the first type of identifier with the second type of identifier; and
representing, by the device and using the key transition, performance of the first sequence of transactional milestones and the second sequence of transactional milestones by a particular user of the online application as a unified sequence.