US 11,936,512 B1
Issues management key risk indicators
Brian Karp, Charlotte, NC (US); Damon Antoine Porter, Charlotte, NC (US); Sarah Krenz, Matthews, NC (US); Jody Vandever, Earlham, IA (US); and Ryan Calef, Blue Bell, PA (US)
Assigned to Wells Fargo Bank, N.A., San Francisco, CA (US)
Filed by Wells Fargo Bank, N.A., San Francisco, CA (US)
Filed on Nov. 29, 2022, as Appl. No. 18/059,813.
Application 18/059,813 is a continuation of application No. 17/560,543, filed on Dec. 23, 2021, granted, now 11,671,307.
Int. Cl. H04L 41/0604 (2022.01); H04L 41/0631 (2022.01); H04L 41/22 (2022.01); H04L 43/06 (2022.01); H04L 43/0817 (2022.01)
CPC H04L 41/0609 (2013.01) [H04L 41/0631 (2013.01); H04L 41/22 (2013.01); H04L 43/06 (2013.01); H04L 43/0817 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A method for managing risk in a system, the method comprising:
initiating, by dashboard management circuitry of a user device, a dashboard access request for a portion of open issues managed by an issue management system, each open issue being associated with a plurality of variables tracked by the issue management system;
obtaining, by the dashboard management circuitry and from the issue management system responsive to the dashboard access request, a dashboard data package based on severity scores for the portion of open issues, the severity scores indicating a severity level of the open issues of the portion of open issues, wherein a respective severity score for a respective open issue is generated based on a portion of a respective plurality of variables having been assigned non-zero weights in response to the portion of the respective plurality of variables being identified as being correlated to a respective issue outcome for the respective open issue;
generating, by graphical user interface management circuitry of the user device, a graphical user interface based on the dashboard data package, the graphical user interface comprising at least one area of a group of areas consisting of a severity visualization area, a severity change visualization area, and a severity trend visualization area;
presenting, by display hardware of the user device, the graphical user interface to a user;
obtaining, by input hardware of the user device, input from the user based on the presented graphical user interface; and
performing, by the dashboard management circuitry, an action set based on the input to manage the risk in the system.