US 12,254,386 B2
Methods and arrangements to adjust communications
Fardin Abdi Taghi Abad, Champaign, IL (US); Austin Grant Walters, McLean, VA (US); Jeremy Edward Goodsitt, McLean, VA (US); Reza Farivar, McLean, VA (US); Vincent Pham, McLean, VA (US); and Anh Truong, McLean, VA (US)
Assigned to Capital One Services, LLC., McLean, VA (US)
Filed by Capital One Services, LLC, McLean, VA (US)
Filed on Aug. 4, 2023, as Appl. No. 18/230,614.
Application 18/230,614 is a continuation of application No. 17/843,066, filed on Jun. 17, 2022, granted, now 11,763,203.
Application 17/843,066 is a continuation of application No. 16/287,530, filed on Feb. 27, 2019, granted, now 11,392,853, issued on Jul. 19, 2022.
Application 16/287,530 is a continuation of application No. 16/286,999, filed on Feb. 27, 2019, granted, now 10,482,185, issued on Nov. 19, 2019.
Prior Publication US 2023/0385695 A1, Nov. 30, 2023
Int. Cl. G06N 20/00 (2019.01); G06F 16/31 (2019.01); G06F 40/247 (2020.01); G06F 40/268 (2020.01); G06F 40/30 (2020.01); G06F 40/47 (2020.01); G06F 40/56 (2020.01); G06Q 30/016 (2023.01)
CPC G06N 20/00 (2019.01) [G06F 16/316 (2019.01); G06F 40/247 (2020.01); G06F 40/268 (2020.01); G06F 40/30 (2020.01); G06F 40/47 (2020.01); G06F 40/56 (2020.01); G06Q 30/016 (2013.01)] 20 Claims
OG exemplary drawing
 
1. An apparatus comprising:
memory; and
logic circuitry coupled with the memory to:
receive a document;
identify a word in the document to replace;
use a first model to select a synonym of the word to replace the word; and
replace the word with the synonym in the document,
wherein a relational database stores a synonym dataset and a set of customers associated with the synonym dataset and associates a group of the set of customers with a subset of the synonym dataset, and
wherein the synonym is part of the subset of the synonym dataset when a customer associated with the document is part of the group of the set of customers.