US 12,254,233 B2
Remote assistance via video conferencing
Amit Kumar Agrawal, Bangalore (IN); Wang Xuejin, Xiamen (CN); Cai Zhiyi, Xiamen (CN); Zhang Mingping, Xiamen (CN); and Wang Yuliang, Xiamen (CN)
Assigned to Motorola Mobility LLC, Chicago, IL (US)
Filed by Motorola Mobility LLC, Chicago, IL (US)
Filed on Sep. 5, 2023, as Appl. No. 18/461,364.
Prior Publication US 2025/0053368 A1, Feb. 13, 2025
Int. Cl. G06F 3/14 (2006.01); G06F 3/0488 (2022.01)
CPC G06F 3/1454 (2013.01) [G06F 3/0488 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A method, comprising:
establishing, by a manager device, a video conferencing connection with a managed device;
sending, by the manager device, a device control request requesting control of the managed device;
receiving a device control response approving the device control request, wherein the device control response includes first size information associated with a display of the managed device;
displaying a, via the video conferencing connection and based on the device control response, the display of the managed device on a display of the manager device;
detecting a touch input at the display of the manager device;
receiving second size information associated with the display of the managed device based on a change to the display of the managed device;
sending, to the managed device and based on the second size information, position information of the touch input on the display of the manager device; and
receiving feedback confirming that the position information of the touch input is implemented as a touch event at the managed device.