CPC H04L 51/066 (2013.01) [H04L 51/48 (2022.05)] | 20 Claims |
1. A system for processing a message received from an external messaging application, the system comprising:
an integration module coupled to the external messaging application for receiving the message from the external messaging application; and
a central messaging module configured to:
receive the message from the integration module;
compare a target recipient of the message to identifier information of a plurality of internal user accounts to identify a match;
in accordance with identifying the match, transmit the message to an internal user account of the plurality of user accounts corresponding to the target recipient; and
in accordance with not identifying the match after a predetermined threshold number of comparisons between the target recipient and the identifier information of the plurality of internal user accounts, transmit the message to an administrative operator.
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