US 12,250,342 B1
Multi-call management system and method
Erik Gall, Fort Perry, OK (US); Ryan Herrman, Overland Park, KS (US); Kaden Gall, Perry, OK (US); and Michelle Herrman, Overland Park, KS (US)
Filed by By Golly, LLC, Perry, OK (US)
Filed on Feb. 14, 2022, as Appl. No. 17/670,711.
Application 17/670,711 is a continuation in part of application No. 17/089,296, filed on Nov. 4, 2020, granted, now 11,368,570.
Claims priority of provisional application 63/208,062, filed on Jun. 8, 2021.
Int. Cl. H04M 3/38 (2006.01); H04M 3/20 (2006.01); H04N 7/14 (2006.01)
CPC H04M 3/382 (2013.01) [H04M 3/20 (2013.01); H04N 7/147 (2013.01)] 22 Claims
OG exemplary drawing
 
1. A call management system, comprising:
a control module configured to be operated via any combination of software and hardware, the control module configured to perform the steps of:
allowing a first user who is within a first call with a first caller, to listen to a message of a second user, while the first user is on the first call, while the second user does not hear any voice exchanged between the first user and the first caller; wherein the first caller does not hear the message of the second user, and the first call is not placed on hold as the first user listens to the message of the second user;
wherein the call management system allows for a message delivery system managed by one or more of the first user and the second user through operation of the control module.