US 12,250,341 B2
Telephone number monitoring
Randy Layman, Marietta, GA (US); Barbara Dondiego-Stewart, Smyrna, GA (US); Keith Meyers, Senoia, GA (US); Matthew Nichols, Lakewood, CO (US); Robert Rushton, Pelham, AL (US); and Zach Pate, Cumming, GA (US)
Assigned to AVOXI, INC., Atlanta, GA (US)
Filed by AVOXI, Atlanta, GA (US)
Filed on Jan. 17, 2023, as Appl. No. 18/155,241.
Prior Publication US 2024/0244132 A1, Jul. 18, 2024
Int. Cl. H04M 3/32 (2006.01); H04M 3/22 (2006.01); H04M 3/36 (2006.01)
CPC H04M 3/323 (2013.01) [H04M 3/2218 (2013.01); H04M 3/36 (2013.01)] 12 Claims
OG exemplary drawing
 
1. A method of monitoring a phone number, comprising:
automatically generating data indicating call activity involving a phone number during a time period having a preselected duration;
automatically determining that the data indicates that there were no successfully answered calls placed to the phone number during the time period;
automatically placing a test call to the phone number based on determining that there were no successfully answered calls placed to the phone number during the time period;
automatically determining whether the test call was successful;
automatically generating an indication of a problem with the phone number if the test call was not successful;
determining a baseline expectation of answered calls placed to the phone number based on the data associated with a prior time period; and
generating an indication of a potential problem with the phone number when a quantity of answered calls placed to the phone number during the time period is less than the baseline expectation.