US 12,248,919 B2
Methods for connected sales associate services
Rafeh Masood, Barlett, IL (US); and Gina Hoffmann, Geneva, IL (US)
Assigned to TRANSFORM SR BRANDS LLC, Hoffman Estates, IL (US)
Filed by TRANSFORM SR BRANDS LLC, Hoffman Estates, IL (US)
Filed on May 22, 2018, as Appl. No. 15/986,171.
Application 15/986,171 is a continuation of application No. 13/483,959, filed on May 30, 2012, granted, now 9,978,048.
Prior Publication US 2018/0341938 A1, Nov. 29, 2018
Int. Cl. G06Q 20/20 (2012.01); G06F 16/951 (2019.01); G06Q 10/10 (2023.01); G06Q 30/06 (2023.01)
CPC G06Q 20/20 (2013.01) [G06F 16/951 (2019.01); G06Q 10/10 (2013.01); G06Q 30/06 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A method, comprising:
hosting a database of reference materials and operational information regarding a retailer, wherein the database is accessible by a sales associate of the retailer and inaccessible by a customer of the retailer;
providing a first graphical user interface on a mobile device, the first graphical user interface comprising graphical user interface elements that are configured to allow the sales associate to access, via a communication network, a server for the retailer;
configuring the graphical user interface elements to indicate a relative change in product sales;
configuring the graphical user interface elements to allow a sales associate to confirm the completion of a task verification at a particular time, wherein the task verification is associated with a task having a time duration during which the sales associate can verify the completion of the task, and wherein the graphical user interface elements indicate how much of the time duration has elapsed;
configuring the graphical user interface elements to allow the sales associate to provide a mobile point-of-sale platform for purchases at a retail location;
configuring the graphical user interface elements to provide the sales associate with sales activities via access to one or more multichannel processing and support systems via a mobile device, wherein the one or more multichannel processing and support systems comprise authorized sales data trends;
configuring the server to allow other sales associates at the retail location on other mobile devices to access the central server via other graphical user interfaces;
configuring the mobile devices to leverage mobile technology, customer online social networking, customer rewards program, marketing or sales data, and reference materials to enable the sales associate to provide a customized and personal shopping experience for one or more customers while enabling the sales associate to maintain mobility in the retail location; and
configuring the first graphical user interface to cause the central server to query the database to return and display selected pages, responsive to the query, of the reference materials at the first graphical user interface and the other graphical user interfaces at the retail location.