US 12,248,717 B2
Device, method, and non-transitory computer-readable recording medium with computer program for managing machine troubles, and image forming system with machine trouble management device
Shinya Saito, Kunitachi (JP)
Assigned to KONICA MINOLTA, INC., Tokyo (JP)
Filed by KONICA MINOLTA, INC., Tokyo (JP)
Filed on Jul. 31, 2023, as Appl. No. 18/362,299.
Claims priority of application No. 2022-134442 (JP), filed on Aug. 25, 2022.
Prior Publication US 2024/0069827 A1, Feb. 29, 2024
Int. Cl. G06F 3/12 (2006.01)
CPC G06F 3/1234 (2013.01) [G06F 3/121 (2013.01); G06F 3/1204 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A management device for managing machine troubles, the management device comprising a controller implemented using one or more hardware processors, wherein the controller:
generates display information in which production timeline information of one or a plurality of jobs and information on errors of the one or the plurality of jobs are associated with each other; and
outputs the display information,
wherein the production timeline information comprises one or a plurality of pieces of production timeline information of the one or the plurality of jobs,
wherein the information on errors comprises one or a plurality of pieces of error-related information each associated with a corresponding one of the one or the plurality of pieces of production timeline information,
wherein in the display information, the one or the plurality of pieces of production timeline information are arranged along one of a vertical axis and a horizontal axis and the one or the plurality of pieces of error-related information are arranged along an other of the vertical axis and the horizontal axis, and
wherein each of the one or the plurality of pieces of error-related information comprises error information comprising any one or more of an error name, an error code, and an error occurrence location.