US 11,922,522 B2
Oilfield data loading services request handling and completion system
Vishvesh Paranjape, Pune (IN); Vishakha Vijay Bhoite, Pune (IN); Jeremy Campbell, Harrogate (GB); and Sayani Kumar, Pune (IN)
Assigned to SCHLUMBERGER TECHNOLOGY CORPORATION, Sugar Land, TX (US)
Filed by Schlumberger Technology Corporation, Sugar Land, TX (US)
Filed on Sep. 2, 2020, as Appl. No. 16/948,086.
Claims priority of provisional application 62/899,106, filed on Sep. 11, 2019.
Prior Publication US 2021/0073926 A1, Mar. 11, 2021
Int. Cl. G06Q 50/06 (2012.01); E21B 43/00 (2006.01); G06Q 10/0631 (2023.01)
CPC G06Q 50/06 (2013.01) [E21B 43/00 (2013.01); G06Q 10/063114 (2013.01); G06Q 10/06313 (2013.01)] 17 Claims
OG exemplary drawing
 
1. A method comprising:
receiving a data loading service request for loading oilfield-related data to an application;
generating a service ticket in response to the request, the service ticket identifying details of the data loading service request;
assigning one or more tasks associated with the service ticket to one or more resources comprising one or more automated systems and one or more operators, wherein assigning the one or more tasks comprises selecting the one or more resources based on information included in the service ticket, wherein the information comprises a type of data associated with the data loading service request, a volume of the data to be loaded, and an application type to receive the data, and wherein the one or more resources are selected based on:
one or more availability schedules of the one or more operators;
one or more training profiles of the one or more operators with respect to the application type; and
one or more capabilities of the one or more automated systems to complete the data loading service request with respect to the type of data and the volume of the data;
receiving, from the one or more resources, additional information regarding a status of completion of the data loading service request after the one or more tasks are assigned to the one or more resources, wherein the additional information comprises a new request, a request assigned, a request resolved, a close request, or any combination thereof; and
providing one or more updates of the status of the requested service to a user through a user interface, wherein the data is used by the application to perform an oil/gas recovery or exploration task.