US 11,922,376 B2
Systems and methods for using a transaction to collect additional transaction information
Jason Katzer, Austin, TX (US)
Assigned to Capital One Services, LLC, McLean, VA (US)
Filed by Capital One Services, LLC, McLean, VA (US)
Filed on Dec. 14, 2021, as Appl. No. 17/644,222.
Application 17/644,222 is a continuation of application No. 16/880,008, filed on May 21, 2020, granted, now 11,227,260.
Prior Publication US 2022/0108278 A1, Apr. 7, 2022
Int. Cl. G06Q 30/00 (2023.01); G06F 40/289 (2020.01); G06Q 10/107 (2023.01); G06Q 30/018 (2023.01); G06Q 30/0234 (2023.01); G06Q 40/02 (2023.01); G06Q 20/34 (2012.01)
CPC G06Q 10/107 (2013.01) [G06F 40/289 (2020.01); G06Q 30/0185 (2013.01); G06Q 30/0234 (2013.01); G06Q 40/02 (2013.01); G06Q 20/342 (2013.01); G06Q 20/347 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A computer-implemented method for using a transaction to collect additional transaction information, the method comprising:
receiving, by a processor, transaction information indicating that a transaction of one or more products and/or services has been made by a user from a merchant;
when the transaction information is received, scanning, by the processor, one or more user accounts of the user to determine whether a transaction price of the transaction and information of the one or more products and/or services are identifiable within at least one of the one or more user accounts, wherein only a portion of information included in the one or more user accounts is scanned, the portion being associated with a time from a time when the transaction information is received to a time of a most recent previous scanning that was performed when previous transaction information was received; and
in response to identifying the transaction price of the transaction and the information of the one or more products and/or services within the at least one of the one or more user accounts based on the scanning:
tracking, by the processor, prices for the one or more products and/or services based on the information of the one or more products and/or services; and
based on the tracked prices, automatically generating and submitting, by the processor, a price adjustment claim for the one or more products and/or services when a price lower than the transaction price of the transaction is found by the processor, or
in response to failing to identify the transaction price of the transaction and the information of the one or more products and/or services within any of the one or more user accounts based on the scanning, automatically generating and submitting, by the processor, a fraud claim indicating the transaction as a potentially fraudulent transaction.