US 12,245,299 B2
Target disambiguation in a computer mediated communication system
Guy R. Van Buskirk, Grapevine, TX (US); Jesse Alan Montgomery, Rowlett, TX (US); Kathryn Payne Torrence Shae, Dallas, TX (US); and Ravi Shankar Kumar, Plano, TX (US)
Assigned to Theatro Labs, Inc., Richardson, TX (US)
Filed by Theatro Labs, Inc., Richardson, TX (US)
Filed on Apr. 6, 2022, as Appl. No. 17/714,985.
Prior Publication US 2023/0328810 A1, Oct. 12, 2023
Int. Cl. H04W 76/11 (2018.01); G06F 40/295 (2020.01); G10L 15/22 (2006.01)
CPC H04W 76/11 (2018.02) [G06F 40/295 (2020.01); G10L 15/22 (2013.01); G10L 2015/223 (2013.01)] 25 Claims
OG exemplary drawing
 
1. A computer mediated communication system comprising:
a plurality of communication devices;
a wireless transceiver; and
a computer system configured to wirelessly communicate with the plurality of communication devices via the wireless transceiver and to mediate communications among the plurality of communication devices, the computer system comprising:
a memory; and
a processor coupled with the memory and configured to:
parse, in response to an initiator providing an ambiguous input for a communication interaction to the computer mediated communication system, the ambiguous input for information about a desired target of the communication interaction;
match the information about the desired target against target data maintained by the computer mediated communication system to select a list of potential targets for the communication interaction;
compute likelihoods of potential targets on the list of potential targets of being the desired target;
rank the potential targets based on their respective likelihoods of being the desired target to achieve a ranked list of potential targets; and
disambiguate the ambiguous input by communicatively coupling the initiator with at least one of the potential targets based on a ranking in the ranked list.