US 12,244,769 B2
Voice message callback action enabling and disabling
Nick Swerdlow, Santa Clara, CA (US)
Assigned to Zoom Communications, Inc., San Jose, CA (US)
Filed by Zoom Communications, Inc., San Jose, CA (US)
Filed on Oct. 26, 2023, as Appl. No. 18/495,364.
Application 18/495,364 is a continuation of application No. 17/942,802, filed on Sep. 12, 2022, granted, now 11,838,446.
Application 17/942,802 is a continuation of application No. 17/472,224, filed on Sep. 10, 2021, granted, now 11,477,324, issued on Oct. 18, 2022.
Prior Publication US 2024/0056528 A1, Feb. 15, 2024
This patent is subject to a terminal disclaimer.
Int. Cl. H04M 3/533 (2006.01); H04M 3/42 (2006.01)
CPC H04M 3/533 (2013.01) [H04M 3/42195 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A method, comprising:
enabling a callback action for a first user in association with a voice message (VM) that is in a shared VM inbox;
determining that the VM is not responded to within a response time;
responsive to determining that the VM is not responded to within the response time, reassigning the VM from the first user to a second user; and
responsive to reassigning the VM from the first user to the second user, enabling the callback action for the second user and disabling the callback action for the first user.
 
8. A device, comprising:
a memory; and
a processor, the processor configured to execute instructions stored in the memory to:
enable a callback action for a first user in association with a voice message (VM) that is in a shared VM inbox;
determine that the VM is not responded to within a response time;
responsive to determining that the VM is not responded to within the response time, reassign the VM from the first user to a second user; and
responsive to reassigning the VM from the first user to the second user, enable the callback action for the second user and disabling the callback action for the first user.
 
15. A non-transitory computer-readable storage medium storing instructions operable to cause one or more processors to perform operations comprising:
enabling a callback action for a first user in association with a voice message (VM) that is in a shared VM inbox;
determining that the VM is not responded to within a response time;
responsive to determining that the VM is not responded to within the response time, reassigning the VM from the first user to a second user; and
responsive to reassigning the VM from the first user to the second user, enabling the callback action for the second user and disabling the callback action for the first user.