US 12,244,767 B2
System and method for unified autodial campaign management
Ashok Raj Susairaju, Chennai (IN); and Ashish Koul, Southlake, TX (US)
Assigned to ACQUEON TECHNOLOGIES INC., San Jose, CA (US)
Filed by Acqueon Inc., Irving, TX (US)
Filed on Dec. 13, 2023, as Appl. No. 18/537,859.
Application 18/537,859 is a continuation of application No. 18/173,707, filed on Feb. 23, 2023, granted, now 11,917,104.
Application 18/173,707 is a continuation of application No. 17/901,598, filed on Sep. 1, 2022, granted, now 11,683,418, issued on Jun. 20, 2023.
Application 17/901,598 is a continuation of application No. 17/571,526, filed on Jan. 9, 2022, granted, now 11,483,429, issued on Oct. 25, 2022.
Application 17/571,526 is a continuation of application No. 17/348,545, filed on Jun. 15, 2021, granted, now 11,223,722, issued on Jan. 11, 2022.
Claims priority of provisional application 63/130,014, filed on Dec. 23, 2020.
Prior Publication US 2024/0187523 A1, Jun. 6, 2024
This patent is subject to a terminal disclaimer.
Int. Cl. H04M 3/00 (2024.01); G06Q 10/0631 (2023.01); H04M 3/51 (2006.01)
CPC H04M 3/5158 (2013.01) [G06Q 10/06311 (2013.01); H04M 3/5183 (2013.01)] 18 Claims
OG exemplary drawing
 
1. A system for enhanced outbound campaign management, comprising:
a computing system comprising a processor and a memory;
an autodialer subsystem comprising a first plurality of programming instructions that, when operating on the processor, cause the computing system to:
automatically dial a customer phone number corresponding to a received prior express written consent customer record;
establish a connection between one or more communications devices and the dialed corresponding customer phone number;
a campaign manager subsystem comprising a second plurality of programming instructions that, when operating on the processor, cause the computing system to deliver a prior express written consent record to the autodialer;
a customer records list comprising a plurality of customer records with prior express written consent, wherein each record comprises a corresponding customer phone number; and
a plurality of non-prior express written consent records;
wherein the campaign manager subsystem further segregates prior express written consent records and non-prior express written consent records from the customer records list.