US 12,244,454 B2
Determining a root-cause of a network access failure and conducting remediation
Thomas Triplet, Manotick (CA); Asit Panigrahy, Berhampur (IN); Vidya Sivaraju, Krishnagiri (IN); Vandana Putchala, Bangalore (IN); and Hitendri Bomble, Nagpur (IN)
Assigned to Ciena Corporation, Hanover, MD (US)
Filed by Ciena Corporation, Hanover, MD (US)
Filed on Apr. 26, 2022, as Appl. No. 17/729,151.
Application 17/729,151 is a continuation in part of application No. 17/241,429, filed on Apr. 27, 2021, granted, now 11,677,613.
Claims priority of application No. 202211013758 (IN), filed on Mar. 14, 2022.
Prior Publication US 2022/0345356 A1, Oct. 27, 2022
This patent is subject to a terminal disclaimer.
Int. Cl. H04L 41/0654 (2022.01); G06N 20/00 (2019.01); H04L 41/0604 (2022.01); H04L 41/0631 (2022.01)
CPC H04L 41/0636 (2013.01) [G06N 20/00 (2019.01); H04L 41/0627 (2013.01); H04L 41/0654 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A system comprising
a processing device, and
a memory device configured to store computer logic having instructions that, when executed, enable the processing device to
in response to detecting that a client device experiences a network access failure that prevents communication with a server device in a network, analyze the network access failure with a collection of Machine Learning (ML) models,
combine an output of each of the ML models to predict a most likely root cause, and
provide the most likely root cause.